Pets at Home

Discover everything your pet needs at Pets at Home Teesside Park, from food and treats to toys and expert advice.

Pets at Home Teesside Park is a well-regarded pet store situated on Teesside Park Drive in Thornaby, offering a comprehensive range of products for all your beloved companions. With an excellent Google rating of 4.3 out of 5 stars from hundreds of reviews, it's a popular choice for pet owners across the region.

The store provides an extensive selection of pet food, treats, toys, and accessories for various animals, including dogs, cats, and fish. Customers frequently commend the friendly and knowledgeable team for their outstanding customer service, with many highlighting helpful advice on products and specific animal care, such as setting up fish tanks or assisting with product exchanges. The dedicated staff are committed to ensuring a positive and supportive shopping experience, helping you find everything you need to keep your pets happy and healthy.

Visiting Information

Pets at Home Teesside Park is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 4:30 PM. The store features wheelchair accessible parking and an accessible entrance, ensuring ease of access for all visitors. For payment, all major credit and debit cards are accepted, along with convenient NFC payments.

4.3

from 777 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 777 reviews from Google Maps.Last updated 2 February 2026.

Anonymous

4/5

7 months ago

I love Pets at Home, but on some products can be too expensive. I enjoyed getting a few treats for my son 2 dogs for their 2nd birthday. I always treat the girls. I got a cut toy and hairball treats for my cats. Customer service spot on. All cost just over £38 which wasn't too bad. Not mut on animals to buy, a lizard and rats, & of course fish. Quite a small car park.

Anonymous

5/5

4 months ago

Having recently started keeping fish I have been to this store several times to purchase and also did advice. Very helpful, particularly, Amy who helped me purchase my first batch of fish and had also helped me with my upgrading. Thanks Amy 👍🏻

Anonymous

5/5

3 weeks ago

Massive thank you to Chloe, today she went above and beyond to make sure I got my product exchanged, customer service was brilliant, thank you so much for all your help!

Anonymous

5/5

3 months ago

Went into store today looking to buy some female guinea pigs, none were available but Danni went out of her way to ring around local stores to enquire about their stock. 10/10 customer service. She is a credit to your store

Anonymous

5/5

4 months ago

Staff are very knowledgeable and are at hand anytime, the lady I spoke to dropped what she was doing to help me. Fantastic staff and products 5 stars