Hays Travel Horsforth
📍 70 Town St, Horsforth, Leeds LS18 4AP, UK
About Hays Travel Horsforth
Hays Travel Horsforth is a local branch of the UK's largest independent travel agent, situated in the vibrant Horsforth area of Leeds. This agency serves as a convenient point for residents and visitors to plan and book a wide variety of holidays and travel experiences, both within the UK and internationally. The team aims to assist customers in finding their ideal trip, whether it's a short break or an extensive adventure.
The Horsforth branch offers comprehensive travel booking services, covering package holidays, cruises, flights, and bespoke itineraries. Many customers have praised the dedication and expertise of certain team members, highlighting their helpfulness in navigating numerous travel options and ensuring all booking details are handled efficiently. The staff are available to provide personalised advice and support throughout the holiday planning process.
Visiting Information
Hays Travel Horsforth is open daily for your convenience. Hours are generally 9:15 AM to 5:30 PM on weekdays (opening 9:30 AM on Wednesdays), 9:15 AM to 5:00 PM on Saturdays, and 11:00 AM to 4:00 PM on Sundays. The branch features a wheelchair-accessible entrance, ensuring ease of access for all visitors. For payment, Hays Travel Horsforth accepts major credit and debit cards, as well as NFC mobile payments.
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📍 70 Town St, Horsforth, Leeds LS18 4AP, UK
from 15 reviews
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Showing 5 of 15 reviews from Google Maps.Last updated 8 February 2026.
We were told by one of agents to come back when we are ready to book our holiday meaning don’t ask questions just book…
Amanda is excellent at what she does ,just booked another holiday with her having just come back in May from Turkey, she will be my go to holiday expert going forward... God bless
It's taken me quite a few months to process how terrible me and my partner was treated by this company. When I booked a holiday I explained that my husband was disabled and would need help at the Airport. The forms we'refilled in and I presumed were sent to Jet 2. On paying our final deposit I asked if jet 2 had responded to our request first made at booking to be told that I had never requested this service. I explained that I had sat with the person dealing with our holiday and filled out the form. Everything went downhill from here I was told I was more or less a liar. ( What did I suddenly forget my husband was disabled) absolutely poor customer service at its worse. I will never ever book with Hays again.
Very helpful staff, I was having real difficulty getting on a coach holiday for my elderly mum also, my son who is 21with autism and my 8 year old small person and myself We had 3 coach holidays cancelled because of covid The staff really pulled out all the stops to help us We have another holiday booked and hopefully this will go ahead Thank you Hayes for having such kind people working for you
If your staff are meant to have a half hour lunch then perhaps that’s what they should have and not leave your customers waiting on the doorstep for 20mins!
