Three
Three, situated at Unit 25 in The Merrion Centre, Leeds, serves as a prominent mobile phone store providing a comprehensive array of devices and network services. This location is a convenient destination for both residents and visitors seeking reliable mobile connectivity solutions right in the heart of the city. The store is well-regarded by its customers, holding a commendable Google rating of 4.3 out of 5 stars from 165 reviews.
Customers visiting Three can explore a variety of phone plans, seamlessly upgrade their current devices, or receive dedicated assistance with their existing Three contracts. Reviewers frequently praise the team at this branch for their helpful, knowledgeable, and excellent customer service, noting their ability to guide individuals through new device choices and contract management with ease. The affordability of the phone plans offered has also been highlighted as a positive aspect by visitors.
Visiting Information
Three in The Merrion Centre operates from 9:00 AM to 5:30 PM on Monday, Tuesday, Thursday, Friday, and Saturday. On Wednesdays, the store opens slightly later at 9:30 AM, closing at 5:30 PM. Sunday hours are 10:30 AM to 4:30 PM. The store prioritises accessibility, offering both wheelchair-accessible parking and an accessible entrance. For payment, the store readily accepts major credit and debit cards.
Services & Amenities
Reviews from Google Maps
We periodically collect recent reviews for listings to help visitors decide if they'll like this venue. Members who claim listings can control where reviews and ratings are displayed, but we will not suppress negative reviews.
The reviews below were last updated on Friday, 30 January 2026 at 16:20.
I bought an iPhone 15 pro max & even though I have a SIM card contract with three I still had to have to pay £10 for a pay as you go SIM card that is pretty much useless to me. This is the fault of the shop , I have been a customer with three for over 25 years so I find this not to be fair , why should I pay for a pay as you SIM card when I have a SIM card contract with three & NOT told by management on this purchase. I went back to the shop to complain about this & the assistant manager who dealt with my issue agreed with me that it was not right , so in a way to solve the issue I was given an Apple plug which cost more than the pay as you go SIM card. I am pleased with the outcome & I appreciate the way he dealt with this as it made me feel valued. I think three need to look at the loyal customers & not make them pay for pay as you SIM card especially when you have already have a contract SIM card. I was advised this issue will be raised at a higher level, but I don’t believe them. Overall I should have been given upgrade not another SIM card that is no use to me . Oh Nearly forgot to mention I got £189 for my iPhone 7 because I traded it in , now that’s good. 👍 if I was sold an upgrade which that is exactly what it was, iPhone 7 to a iPhone 15 pro max , I would not have been charged £10 for a pay as you SIM card & that is an error by the manager, was it done on purpose, I would hope not, but surely he must have known ?????
What a great customer service from Lukasz (Store Manager). He's went above and beyond whilst helping me to upgrade my phone. Not only he listened to my concerns regarding the changes in my new contract but put me at ease whilst choosing a new device.Lukasz is a very kind, helpful and knowledgeable person,who tried his best to help me out with my enquiry.He answered tons of questions patiently.Nothing was too much for him. He even stayed half an hour longer to transfer all of my apps and thousands of photos to my new phone as I was worried I wouldn't be able to do it on my own.I am that kind of person, who doesn't like changes regarding technology but thanks to Lukasz I know I made the right choice visiting 3 Store today. I would definitely recommend Lukasz and his professionalism to everyone.
got my phone plan at this place when I stayed in england last year and it took like 5 minutes, the phone plans are very affordable and the two employees were helpful
Great 128GB mobile for a very reasonable price. Saw same mobile 📲 on Amazon for £120 more than I paid Friendly and helpful staff. Highly recommend.
I have met staff twice here. Been with 3 for 10 years. The staff are great. The man who served me put me at ease and helped explain available upgrades etc. Also helped my wife's sim upgrade. I prefer to use this store each time now. They removed all the stress of upgrading and transferring data between phones.
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📍 25, The Merrion Centre, Leeds LS2 8NG, UK
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25, The Merrion Centre, Leeds LS2 8NG, UK