Three

Discover the latest mobile phones and connectivity solutions at Three in Castleford, known for its highly-rated customer service.

Three in Castleford is a leading mobile phone store situated within the bustling Carlton Lanes Shopping Centre, making it a convenient stop for all your mobile technology needs. This popular store is highly regarded by its customers, holding an impressive 4.5/5 star rating, reflecting its commitment to service excellence.

Customers visiting Three can explore a wide array of the latest mobile phones, tablets, and flexible contract options from the Three network. The knowledgeable and professional team consistently receives praise in reviews for providing patient, informed, and helpful advice, guiding individuals to find the best deals and solutions that perfectly match their requirements. Whether you're upgrading your device or seeking expert guidance on new technology, the staff ensure a supportive and pleasant shopping experience.

Visiting Information

Three operates convenient hours every day of the week, including extended opening on Sundays. The store is committed to accessibility, offering wheelchair-accessible parking and an easily accessible entrance. For your convenience, a variety of payment options are accepted, including all major credit cards, debit cards, and cash.

4.5

from 111 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 111 reviews from Google Maps.Last updated 5 February 2026.

Anonymous

1/5

2 months ago

I'm giving it one star because my phone, which had an e-SIM, broke on Sunday. I went to the store after work to get a SIM card. They didn't issue it because I didn't have my passport with me. It was in Leeds White Rose. On Monday morning, I went to the same store because I had a closer location to get a SIM card with my passport. Everything went smoothly until I handed over my passport and the lady serving me took a picture of it with her tablet without my consent. If I had known that my passport would now be circulating through network 3 databases, I would have ordered the card through my online account. I don't trust the network to keep my passport data safe now. That's why I'm giving it one star.

Anonymous

5/5

a month ago

Shannon was great. Gave informed advice on options ref new tablet. Found me the best deal.

Anonymous

5/5

6 months ago

Whilst waiting to be served i couldn't help to be impressed by the way the member of staff in store (Shannon I believe) dealt with the gentlemen she was serving in front of me and equally impressed, as an elderly person who knows little of phone technology, when it was my turn and she talked me through the options available and put my mind at rest when making a purchase. I returned two days later when my phone had been delivered in store where another member of staff (Helen?) took me through enabling the phone and showing me the basics required for first use. Very friendly and very efficient I think Three should be proud to have these members of staff working in the Castleford store.

Anonymous

5/5

7 months ago

Went to the 3 shop in Castleford today to purchase new phones for my husband and I Shannon dealt with us, and what a patient, professional, knowledgeable and simply lovely member of staff she is Nothing was too much trouble Her colleague Helen was equally as pleasant I highly recommend this shop Thankyou Shannon for making the purchase of our new phones a nice, stress free experience

Anonymous

5/5

9 months ago

Excellent service. Came in to purchase a new phone. Karen went the extra mile to make sure everything was how it should be. A seamless transaction. Copied my old phone onto the new phone. Nothing was too much trouble. Thank you very much. Peter Murthick.