Boots

Boots

Boots in Castleford provides essential pharmacy services and a wide range of health and beauty products, noted for its excellent staff.

Boots in Castleford, located at 21 Carlton Lanes, is a well-regarded health and beauty retailer, renowned for its comprehensive pharmacy services. With a strong Google rating of 4.3 out of 5 stars, this branch is a trusted destination for both locals and visitors seeking essential healthcare and everyday products.

The store's dedicated team is frequently highlighted in customer reviews for their exceptional efficiency and friendly, attentive service, particularly within the pharmacy department. Patrons consistently praise the staff for going above and beyond to ensure prompt and helpful assistance with prescriptions and product queries. Beyond the pharmacy, customers can explore a diverse selection of health, beauty, and wellness items.

Visiting Information

Boots Castleford is open Monday to Saturday from 8:30 AM to 5:00 PM, remaining closed on Sundays. The store is committed to accessibility, offering wheelchair-accessible parking and entrances to ensure a comfortable experience for all visitors. A variety of convenient payment options are accepted, including credit cards, debit cards, and NFC payments.

4.3

from 188 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 188 reviews from Google Maps.Last updated 3 February 2026.

Anonymous
1/5
4 months ago

I came into the castleford store this morning for a top up of products that i use daily and was served by a young woman who seemed very dismissive and arrogant towards customers.

Anonymous
5/5
a year ago

What an efficient Boots store. Staff go above and beyond. The manager is so nice to her customers always looks well turned out.the staff dealing with prescriptions are friendly and efficient all of them. Best service I have ever had. Cannot thank you all enough.

Anonymous
5/5
2 years ago

Came here to pick up a prescription for my daughter. I cannot stress enough how helpful the pharmacist advisor was, I didn't catch her name but she had blonde hair and was wearing glasses. She went above and beyond to ensure our daughter got the medication she needed. Will be using boots as our pharmacist from here on

Anonymous
5/5
3 years ago

Hello everyone I went into this store a few days ago still the same good old fashioned service it's still known for to have some photos developed to put in my albums they were to the same high standards I enjoy.🙂

Anonymous
1/5
3 years ago

Absolutely shocking! I have PTSD from this store and how their staff treated me. During lockdown (when pubs were open and serving) I was over 8 months pregnant. I needed the toilet and the staff refused for me to use their toilets. They did not offer to help me find the nearest toilet and they told me they were all closed. I was absolutely desperate for the toilet. I began to cry and the person behind the counter had the audacity to ask me if things at home were okay - meanwhile my husband was running around the centre trying to find someone who would allow me to use the toilet. Not only did they cause me a huge amount of distress, whilst heavily pregnant she was also hugely disrespectful. I hope you learn from this awful experience that has caused me many issues after the birth of my child.

Location

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1 location

📍 21, Carlton Lanes Sc, Castleford WF10 1AN, UK

Details

Address

21, Carlton Lanes Sc, Castleford WF10 1AN, UK

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

Source: Google