Vodafone

Popped in to shop this Sunday, I haven’t got a clue about tech, changing phones etc, however, Decided I needed to sort a new phone. Was given the best customer service by CONNER , He is truly an asset to the store…. Very informative and patient.

Went in today with an apparently rare SIM card issue, and the young man who served me couldn't have been nicer, and after about twenty minutes he'd sorted it all out for me. I've had issues for six months. I wish I'd gone down sooner. Great service. Thus, my five star rating. Great shop.

Kingsgate store Huddersfield Great service , very speedy and listened to what our needs were . Evie was helpful and efficient . Would recommend

Rubbish customer service. Been over a month with no progress. Have booked multiple engineer appointments and no one comes??? They always have a new excuse and say a new date everything. It's simply disgraceful. Can't even begin on the amount of effort we had to put in to try resolve and still nothing, from things as going in store to try talk it out to even having to do MULTIPLE video calls for then to just waste our time. Honestly can't even be bothered anymore as they clearly can't be bothered aswell.

Awful customer service from this branch yesterday. Had some issues since upgrading my phone so visited the shop to get some advice. Didn’t get the assistants name but his attitude was appalling. Basically just said ring customer services, totally not interested, just looked past me whilst chewing gum, said ‘I don’t know, google it, I don’t have an iPhone’ and was completely unhelpful, never bothered to ask advice from the other 2 staff that were just sat there doing nothing and I left the shop with no solution. Safe to say if I wasn’t in a contract I would leave vodafone.