Vodafone
Located on Parliament Street in the historic city of York, Vodafone provides visitors and residents alike with a convenient hub for all their mobile communication and connectivity needs. As a leading telecommunications provider, this store offers a wide selection of the latest mobile phones, SIM-only plans, and home broadband solutions. It’s a go-to spot for those looking to upgrade, start a new contract, or explore innovative tech products.
The team at Vodafone York is on hand to guide customers through their range of services, helping them find the best deals and explaining contract details clearly. Whether you're troubleshooting a device issue or seeking advice on broadband packages, staff are dedicated to offering support and ensuring a smooth experience, as highlighted by customers praising thorough explanations and helpful problem-solving.
Visiting Information
Vodafone York is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:30 AM to 4:30 PM. The store features a wheelchair-accessible entrance, ensuring ease of access for all visitors. For payment, customers can conveniently use credit cards, debit cards, or NFC mobile payments.
Services & Amenities
Reviews from Google Maps
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The reviews below were last updated on Saturday, 31 January 2026 at 07:50.
I was thinking of changing my broadband to Vodafone, so rather than just doing it online I thought I would go to their shop in York. I went in and there were at least four employees with customers and they asked me to wait. I waited and waited. They seemed to take forever, discussing irrelevant things with the customers as I waited. After nearly half an hour, I gave up and walked out. They didn't seem to notice. I decided to apply for Vodafone broadband online anyway, as their full fibre 910 seems a good price and even better via Uswitch. All seemed well, I selected transfer my landline number in the application and that all went through without problems and I received the contract and welcome emails. However, a few days later I got a phone call from Vodafone from someone who was obviously in a distant land. I struggled to understand what he was saying but in the end I understood that he was saying that my application for their broadband had been terminated automatically because they were unable to transfer my landline number. He said that an email would be sent to me to explain but it never arrived. I gave up with them and negotiated a deal to stay with Sky my current provider
Came in for a new contract walked out with new broadband, free watch and tablet too. My bill is now cheaper than before. Great service from nick who spent alot of time with us explaining things. No complaints here. Thanks
Was in today with Loke ( I think, I'm rubbish with names) had a weird problem, sim card wouldn't work in my phone but worked in the shop phone, shop work phone sim card worked in my phone so it seemed both my sim card and phone were fine. Sadly their system was down but he suggested we pop back in an hour or two, which we did, thankfully their system was back up and I left with my phone working and a new contract for less money. Very happy 😊
Very sweet staff despite how busy it became, to no fault of there own; Hannah was very informative and so very supporting. Managed to finish my book while I was there, as an added bonus!
Visited the shop recently and Gina the assistant manager looked after my enquiry Gina was very helpful and polite 👏
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📍 29/30 Parliament St, York YO1 8RS, UK
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29/30 Parliament St, York YO1 8RS, UK