Warren James

Discover a wide selection of affordable jewellery and accessories at Warren James, perfect for a special gift or a personal treat.

Warren James in Middlesbrough offers a diverse range of affordable jewellery, making it a popular choice for those seeking quality pieces without breaking the bank. As a well-known retailer, it provides options for various occasions, from everyday accessories to significant celebratory gifts, aiming to make fashionable jewellery accessible to all.

With a commendable Google rating of 4.1/5 stars, Warren James is often praised for its competitive pricing and the extensive variety within its collections. While customer experiences can vary, the team strives to assist shoppers in finding the perfect piece, with many highlighting positive interactions with helpful and pleasant staff members.

Visiting Information

Warren James operates seven days a week, opening Monday to Saturday from 9:15 AM to 5:30 PM, and Sunday from 10:30 AM to 4:30 PM. The store offers excellent accessibility with wheelchair accessible parking and an entrance, ensuring a comfortable visit for all. For convenience, a range of payment options are accepted, including credit cards, debit cards, and NFC payments, alongside cash.

4.1

from 47 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 47 reviews from Google Maps.Last updated 1 February 2026.

Anonymous

3/5

8 months ago

They provide affordable jewelry, but the staff made me feel like I was bothering them. The staff gave off fed up, annoyed vibes. Basic proper customer service entails making the customer feel welcomed, not deterred.

Anonymous

5/5

8 months ago

Purchased some earrings here today lovely friendly staff. The young girl looked like a trainee she was so pleasant chatting away to us I hope she has a long career with yourself she deserves it 💗

Anonymous

1/5

6 years ago

AVOID!! DON'T WASTE YOUR MONEY HERE!! After purchasing a £200 9CT Gold 20" diamond cut curb chain for a Christmas present, noticing a casting fault with one of the links on the chain. Therefore, numerous of times requesting a refund, however been spoken to abruptly from the store manager that this was our fault and not theirs. Very disappointing with the customer service, attitude towards my brother with AUTISM we have reported this to Trading standard. Absolutely disgusting! Photos attached showing the casting fault on the chain.

Anonymous

1/5

6 years ago

So my daughter got a bracelet from here for christmas and it has been returned today, the bracelet kept snagging on one particular part when putting on and removing the bracelet so much so the (weak part that was snagging) broke... your customer service was appalling! And not to mention questioning my daughters integrity and implying that the bracelet 'looked' like it had been caught in something is dam right rude! Learn to have more respect totally disgusted! And the one star you have recieved is purely because you did give her a replacement.

Anonymous

1/5

5 years ago

Never seen a more depressing environment. The manager was simply cruel and so rude towards customers. Eeeeeee