Vodafone

Visit Vodafone in Pontefract Market Place for mobile phones, contracts, and expert customer service in the heart of Yorkshire.

The Vodafone store in Pontefract's Market Place is a local hub for all your mobile phone and connectivity needs. This popular branch, highly-rated at 4.3 out of 5 stars, provides a comprehensive range of services for both new and existing customers looking for reliable network solutions.

Visitors consistently praise the knowledgeable and friendly team for their exceptional customer service. Whether you're looking to upgrade your smartphone, set up a new contract, or need assistance with your existing plan, the staff are noted for being professional, polite, and going above and beyond to ensure a smooth and helpful experience. They are adept at clearly explaining options and assisting customers with various requirements, from simple queries to more complex renewals.

Visiting Information

The store is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:00 AM to 4:00 PM. Ensuring accessibility for all, the entrance is wheelchair accessible. For your convenience, Vodafone Pontefract accepts a variety of payment options, including credit cards, debit cards, and NFC mobile payments.

4.3

from 70 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 70 reviews from Google Maps.Last updated 6 February 2026.

Anonymous

5/5

in the last week

Went into Pontefract store to upgrade my 'phone & was served by the fabulous Jacob, could not have been more helpful, polite, or professional explaining everything to two 'old fogies' he went above & beyond, (I want to adopt him). Went back a few days later to collect my new handset & he was exactly the same ably assisted by Liam, also lovely. Thankyou to both of you xx

Anonymous

5/5

2 weeks ago

Jacob has done a fantastic job renewing and upgrading my two sons phone’s and contracts this morning. First class customer service, thank you!

Anonymous

5/5

6 months ago

Visited shop today to get some help with renewing my contract which i find difficult to do best at times been autistic. Leslie was extremely helpful thank you 😊

Anonymous

5/5

3 years ago

Called in store Sunday andrea was the lady who helped us she was great from start to finish so down to earth very friendly helped us resolve some issues and helped me pick out a new phone an up to date one that didn't cost too much per month and its great. The only thing is Vodafone now charge you for handset and airtime you don't pay anymore for it but it shows on your bank statement as two separate direct debits so a little confusing to what we are used to but other than that everything was really good service and not just pushing sales on to you.

Anonymous

5/5

11 months ago

Fabulous service from Sophi thankyou for sorting my new phone so quickly above and beyond service